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Not Enough Credits

Use this page when a request fails because the API key does not have enough remaining usage credits.

Symptoms

You may see:

  • 429 Too Many Requests
  • not_enough_credits
  • Not enough token credits remaining for this request
  • A response showing token_limit, tokens_used, or remaining_credits

Likely Causes

Common causes include:

  • The current plan cycle has used most or all credits.
  • The request is too large for the remaining credits.
  • A file upload contains more text than expected.
  • The app is using a key tied to a lower-limit plan.

How to Check

  1. Open Dashboard Overview.
  2. Check remaining tokens or usage credits.
  3. Open Managing Subscriptions.
  4. Confirm the active plan and remaining quota.
  5. If using a file, test with a smaller file to confirm the issue is size-related.

How to Fix

  • Reduce the amount of text in the request.
  • Split large files into smaller requests where appropriate.
  • Wait for the next renewal cycle.
  • Upgrade or change plans if you need more usage.
  • Contact support for custom limits.