File Upload Failed
File de-identification returns 400, no file comes back, or the dashboard shows an
upload error.
| Cause | Fix |
|---|---|
| Unsupported extension | Use .csv / .xlsx / .xls / .docx / .pdf / .txt |
.doc sent to the DOCX endpoint | Convert to .docx |
| Scanned / image-only PDF | Use a PDF with extractable text |
| Corrupted file | Re-export it; try a small sample |
Missing file field | Send multipart/form-data with a field named file |
| Out of credits | See Not Enough Credits |