Skip to main content

Managing Subscriptions

The Subscriptions page is where you choose a plan, review your active access, and understand your usage limits.

Open it here:

Open Subscriptions

What This Page Is For​

Use Subscriptions to:

  • Activate API access.
  • Choose a Free, paid, or custom plan.
  • View the current plan.
  • Check remaining tokens and requests.
  • See the renewal date for the current cycle.
  • Understand overage or custom options when available.

This page does not repeat account creation. If you still need an account, start with Create an Account.

Active Plan​

If you already have an active plan, the page shows an Active Plan banner.

It may include:

  • Current plan name.
  • Tokens remaining in the current cycle.
  • Requests remaining in the current cycle.
  • Renewal date.

Use this banner to answer the practical question: "Can I keep sending API requests right now?"

Available Plans​

The plan cards show available options and their limits.

Depending on the current product configuration, you may see plans such as:

  • Free
  • Insider
  • Custom
  • Future plan types marked as coming soon

Each plan card may include:

  • Monthly price.
  • Monthly word or token allowance.
  • Monthly request allowance.
  • Model access.
  • Support level.
  • Plan-specific benefits.

Free Plan​

The Free plan is intended for sandbox usage and early testing.

It may include limited monthly usage, such as:

  • A fixed word or token allowance.
  • A fixed request allowance.
  • Basic support.

Use it to confirm the product works for your workflow before moving to a higher-limit plan.

Paid plans usually provide higher limits and more support.

After checkout or activation, the dashboard should provision access and generate or update the related API key information.

If the payment succeeds but access does not appear immediately, refresh the API Keys page or contact support.

Custom Plans​

Custom plans are for teams with requirements such as:

  • Higher usage limits.
  • Dedicated support.
  • Custom compliance needs.
  • Private cloud, on-premise, or offline deployment discussions.
  • Custom integrations and onboarding.

Use the Contact Us option if your use case does not fit the standard plans.

Credits, Requests, and Renewal Cycles​

Your plan controls how much you can use Custodian Labs in a billing or access cycle.

Common plan limits include:

  • Token or word credits.
  • Request credits.
  • Renewal date.
  • Plan status.

When the cycle renews, credits and request limits may reset according to your active plan.

After Choosing a Plan​

After you activate a plan:

  1. Go to API Key Management.
  2. Copy your generated API key.
  3. Go to API Testing.
  4. Send a test request.
  5. Monitor usage from Dashboard Overview.